Account and technical support

Include the affected route, expected result, actual result, browser/device and time. Never send passwords, session tokens or full workplace documents.

Contact: contact@thinktoaction.com

Privacy requests

Access, correction, export and deletion requests require identity verification.

Contact: contact@thinktoaction.com

Security reports

Do not include secrets or exploit customer data in the report itself.

Contact: contact@thinktoaction.com

Accessibility

Describe the task, barrier, assistive technology if you choose to share it, and a preferred alternative. A diagnosis is not required.

Contact: contact@thinktoaction.com

Billing and refunds

For billing questions or refund requests, include the email address associated with your purchase and your order or payment reference. Never send full card details or other sensitive payment information.

Contact: contact@thinktoaction.com

AI concerns

Describe Reflective Signal or Mentor, the request type and why the output or data handling caused concern. Share the minimum text needed.

Not yet available.

Priority and expectations

Active compromise, broad data exposure, widespread paid-access failure or credible material AI harm are treated as critical. Accessibility barriers, privacy requests and individual access failures receive high priority. Public service levels are not promised.

Contact · All contact and reporting channels · Trust Center